We accept cash, check, credit cards, and payment via Quickbooks Online billing software

Yes, all repairs are done in your home

Yes, when the schedule works out that way. Generally, we stay booked a few days out.

We try to fit in URGENT repairs like refrigerators and freezers, but each situation is different.

Like any business, we appreciate advance notice so we can fill that repair slot with another job. 

If you cancel when we are already on our way, or if no one is at home, we will bill you 50% of a service call fee.

We cannot make up lost opportunity on such short notice.

That is a great question! It comes up a lot.

Generally speaking, if the cost of repair approaches 50% of the purchase price to replace the appliance, we will recommend AGAINST repairing the appliance. 

The customer has the final decision. The service call fee still applies. To ease your expense, we have coordinated a $40 DISCOUNT applied toward the new purchase with Grove Appliance of Alliance.